LEGAL - REFUND POLICY
Last Updated: October 18, 2026
This policy applies to paid Duel and Trade Royale competition entries. The Official Competition Rules state the matching, scoring, and prize terms.
Competition refunds and cancellation
- A Duel with no matched opponent after 15 minutes receives an automatic full refund.
- A tied Duel refunds both full entries.
- A Royale may be cancelled until five minutes before its published start for a 50% refund. After that cutoff, the paid entry is final.
- If a paid entry cannot compete because of a verified platform or session failure, the applicable cancellation/refund remedy is recorded in the competition ledger.
How to Request
Billing Notes
All fees are in USD. Banks or processors may apply additional fees.